Frequently Asked Questions
How Can We Help You?
Find answers to common questions about our services, processes, and how we can help transform your business with technology.
General Questions
What services does AtomicAdmin provide?
AtomicAdmin offers a comprehensive range of IT and software services including custom software development, cloud solutions, IT consulting, cybersecurity, AI & analytics, DevOps & CI/CD, mobile & web app development, software modernization, e-governance solutions, and offshore outsourcing. We serve clients across various industries including banking, healthcare, education, e-commerce, and manufacturing.
How long has AtomicAdmin been in business?
AtomicAdmin has been delivering innovative IT solutions since 2003, giving us over 20 years of experience in the industry. Our longevity demonstrates our commitment to quality, adaptability, and client satisfaction. Over the years, we've successfully delivered 500+ projects for clients worldwide.
What industries do you specialize in?
We have deep expertise across multiple industries including Banking & Finance, Healthcare & Life Sciences, Education & E-Learning, E-Commerce & Retail, and Manufacturing & Logistics. Our industry-specific knowledge allows us to understand unique challenges and deliver tailored solutions that meet regulatory requirements and business objectives.
Do you work with startups or only enterprise clients?
We work with organizations of all sizes, from innovative startups to large enterprises. Our flexible engagement models and scalable solutions are designed to meet the needs of businesses at any stage of growth. Whether you're launching an MVP or modernizing enterprise systems, we have the expertise to help you succeed.
Project & Engagement
What is your typical project timeline?
Project timelines vary based on scope and complexity. A simple web application might take 8-12 weeks, while enterprise solutions can range from 3-9 months. We follow agile methodology with 2-week sprints, providing regular updates and working software throughout the development process. During our discovery phase, we'll provide a detailed timeline tailored to your specific project.
What engagement models do you offer?
We offer flexible engagement models to suit different needs: Dedicated Teams (full-time resources dedicated to your project), Staff Augmentation (extend your team with our experts), Project-Based (fixed scope and timeline), and Hybrid Models (combination of approaches). We'll work with you to determine the best fit for your requirements and budget.
How do you ensure project quality?
Quality is embedded in our entire development process. We implement comprehensive QA strategies including automated testing, manual testing, code reviews, security audits, and performance testing. Our DevOps practices ensure continuous integration and delivery. We also maintain ISO 9001 certification and follow industry best practices for quality management.
Can you take over an existing project?
Yes, we frequently take over existing projects or work alongside your current team. We start with a thorough assessment of the current codebase, architecture, and documentation. Then we create a transition plan that minimizes disruption while improving code quality, performance, and maintainability. Our experience with legacy modernization makes us well-suited for these scenarios.
Technology & Security
What technologies do you work with?
We work with a wide range of modern technologies including React, Next.js, Angular, Vue.js for frontend; Node.js, Python, Java, .NET for backend; PostgreSQL, MongoDB, MySQL for databases; AWS, Azure, GCP for cloud; and Docker, Kubernetes for DevOps. We stay current with emerging technologies and recommend the best stack for your specific needs.
How do you handle data security and privacy?
Security is our top priority. We implement industry-standard security practices including encryption at rest and in transit, secure authentication and authorization, regular security audits and penetration testing, GDPR and HIPAA compliance where required, and secure development lifecycle practices. All our team members sign NDAs and we can work within your security frameworks.
Do you provide cloud migration services?
Yes, cloud migration is one of our core services. We help organizations migrate from on-premise infrastructure to AWS, Azure, or GCP. Our approach includes assessment of current infrastructure, migration strategy development, minimal-downtime execution, optimization for cloud-native benefits, and ongoing management. We've successfully migrated hundreds of applications to the cloud.
What is your approach to DevOps and CI/CD?
We implement comprehensive DevOps practices including automated CI/CD pipelines, infrastructure as code, containerization with Docker and Kubernetes, automated testing and deployment, monitoring and logging, and continuous improvement. This approach reduces deployment time by 70%, improves reliability, and enables faster feature delivery.
Pricing & Support
How do you price your services?
Our pricing depends on the engagement model and project scope. We offer competitive rates for dedicated teams, staff augmentation, and project-based work. After understanding your requirements, we provide a detailed proposal with transparent pricing. We believe in value-based pricing that aligns with the business outcomes we deliver. Contact us for a customized quote.
Do you offer post-launch support and maintenance?
Yes, we provide comprehensive post-launch support including bug fixes, performance monitoring, security updates, feature enhancements, and 24/7 technical support. We offer flexible support plans ranging from basic maintenance to full managed services. Our goal is to ensure your application remains secure, performant, and aligned with evolving business needs.
What are your payment terms?
Payment terms vary by engagement model. For project-based work, we typically follow a milestone-based payment structure (e.g., 30% upfront, 40% at key milestones, 30% on completion). For dedicated teams and staff augmentation, we invoice monthly. We're flexible and can discuss terms that work for your organization's procurement process.
Do you offer free consultations?
Yes, we offer a free initial consultation to discuss your project requirements, challenges, and goals. During this session, we'll provide preliminary recommendations and help you understand the potential scope and approach. There's no obligation, and we're happy to share our expertise to help you make informed decisions about your technology initiatives.
Still Have Questions?
Our team is here to help. Get in touch with us for personalized answers and expert guidance on your project.
